My Everyday Road to Work

KUALA LUMPUR: Dalam satu lagi contoh menteri turun padang untuk meninjau masalah rakyat, Menteri Kerja Raya, Datuk Shaziman Mansor, hari ini berkereta untuk merasai sendiri bagaimana pengguna lebuh raya terpaksa menunggu lama sebelum dapat membayar tol. Ketika berada di plaza tol Jalan Duta di sini pada jam 8.45 pagi tadi, beliau mengambil masa hampir 15 minit sebelum dapat membayar tol di lorong bayaran tunai. "Itupun pada suasana trafik yang tidak sesak. Bayangkan pada waktu puncak, Secara puratanya, 20 minit terbuang bagi pengguna tol lebuh raya semata-mata untuk membayar secara tunai di pondok tol," katanya selepas membuat tinjauan itu ..... source Berita Harian Online

I watch the evening news last night and I'm impressed to see a minister came down to see the 'real' everyday situation that is faced by the citizens of KL. I have been using this toll exit regularly for the past 1 year.

Ever since I used this paying road to get to work, I've learned that I need to ensure my tou.chNg.o card has sufficient balance at all time. Experience of being stuck at the cash booth with lorries and hundreds of cars in front of me everyday has caused some stressed in me.

I do wonder whether, government or P.lus is looking into this problem? I already have some simple solutions that concessionaries could try and see whether it could help to lessen this long misrable queue and jams. (The idea to abolished the toll, is a better option though!)

Exitting Highway
1. Have you seen Malaysian drivers, swerving left to right, and are not in order when the road was just newly tar with no white lines? Well, it shows that people need guidance to drive straight! Please lay down the orange cones for us in order to know where is the queue line.

2. Move the cash toll booth to the opposite side of the road (this applies to duta toll). The strectch of road is short (regular users of Duta Toll will understand this). Hence the spillage of queue which affects smar.tag and touc.hNg.o users smooth driving.

3. Malaysian attitude in queing at toll booth is a disgrace. I wonder where they get the idea that if they queue up in 1 lane, they are considered quieng for all 20 lanes!! Hence, jumping into the lane which they think is going faster (applys to all - cash, touc.hNg.O & smar.ttag)

Entering Highway
Since the opening of du.ke highway, there have been an increased volume of cars at the Duta Toll Area. I notice this for the past 2 weeks.

1. Again, put some orange cones to give us some queing guide. Seriously, sakit otak everyday. What's the point having touc.hng.o card if the cause of the jam is because Malaysian doesnt know how to queue up? Buang masa!

2. Peak hours, please close the 'tambah nilai' booth. Malaysians by now should already learn to find other alternatives to reload their cards. I usually reload mine at the banks. Why are we so lazy? When are we changing our mindsets and way of life?

Are we going to go tru this for the rest of our lives?


One more thing, its hard to buy those Smar.ttag as they always informed that they are out of stock. Isn't that a stupid answer? How is the company that produces this smar.ttag sustaining its business? If they can't provide the product to the citizen, why bother appointing them as a provider? Why don't we upgrade to a better toll collection system that is cheap?

Any minister care to solve this mystery?